Let your subscribers skip, delay, swap, or manage their subscriptions directly inside WhatsApp. No portal logins. No support tickets. Just buttons.
60-day free trial. No credit card required.
Most subscription cancellations aren't about the product. They're about friction.
Customers miss reminder emails, get charged unexpectedly, and cancel reactively.
Logging into a subscription portal to skip one order is too much effort. So they cancel instead.
Your team handles the same "skip my order" and "cancel my subscription" tickets every day.
Three steps to subscription retention on autopilot.
Install Swynch from your Shopify admin. We connect to Recharge automatically.
Choose which actions to enable, set reminder timing, and customise message copy.
Subscribers manage their subscriptions with buttons and lists — no portal, no friction.
A complete self-serve subscription control layer, powered by WhatsApp.
Customers skip or delay their next order with a single tap — no portal login needed.
Let subscribers swap to a different product from your curated list, right in WhatsApp.
Before cancelling, offer alternatives: pause, reduce frequency, or swap. Capture the reason.
Automatically notify customers when a charge fails and send a secure payment update link.
Unhandled messages surface in your dashboard. Reply or escalate to your support team.
Every action is logged: who, what, when, before state, after state. Append-only, tamper-proof.
Track engagement rates, actions completed, revenue saved, and message costs per subscriber.
Configurable reminders before each charge. Customers act before surprise charges happen.
Deep integrations with the tools you already use.
OAuth install, customer identity mapping, order context, GDPR webhooks. Installs as a private Shopify app.
Full subscription mutations: skip, delay, swap, cancel, pause, change frequency. Webhook-driven, HMAC-verified.
Skio and Loop integrations coming soon.
A clean, powerful dashboard to manage everything.
Dashboard preview coming soon
Start with a 60-day free trial. Scale as you grow.
Overage: £0.02 per message above included allowance. No hidden fees.
Join brands using WhatsApp to save subscriptions and delight customers.